PRIVACY AND COOKIE POLICY

Privacy Policy
It is Lions Services, Inc policy to comply with all applicable privacy and data protection
laws. This commitment reflects the value we place on earning and keeping the trust of our
employees, customers, business partners and others who share their personal information.
This Policy describes how Lions Services protects your privacy when we collect personal
information on the Lions Services Internet site. As used in this Policy, the term “personal
information” means information that identifies you personally, alone or in combination with other
information available to us.

Consent
By using this Lions Services Internet Site or providing personal information, you are
consenting to the collection, use and disclosure of your personal information as described in this
Policy or any applicable Country or Website Privacy Statements.
If you do not consent to the collection, use and disclosure of your personal information as
described in this Policy (or any applicable Country or Website Privacy Statements), do not use
the Lions Services Internet Site.
Limitations on the Collection, Use and Disclosure of Personal Information
Lions Services is the sole owner of any information collected from this website. Lions
Services has access to collect information that customer’s voluntarily disclose via email or other
direct contact.
Lions Services will use information provided to respond to customers, concerning the reason for
contact. Lions Services will never sell, trade, give away or share customer information with any
third party outside of our organization, other than what is necessary to ship an order.
Customers may opt out of receiving email in the future detailing specials, new products or
services, future contracts or changes to this privacy policy at any time.
You can take the following actions at any time by contacting Lions Services, Inc. by clicking on
this contact link or by writing to us at Lions Services, INC., 4600-A North Tryon Street,
Charlotte, NC 28213.

  • See what data we have about your company
  • Change / correct / delete any data about your company
  • Express any concern you have about our use of your data.

Information Collected on Lions Services Internet Sites and How It May Be Used
When you access and use the Lions Services Internet Site, there are three ways we may collect
information about you:
1. Information Sent to Us by Your Web Browser
Lions Services collects information that is sent to us automatically by your web browser which usually consists of
the IP address of your Internet service provider. The information we receive depends on the settings on your web
browser. Please check your browser if you want to learn what information your browser sends or how to change your
settings.
The information provided by your browser does not identify you personally. We use this information to create
statistics that help us improve our sites and make them more compatible with the technology used by our Internet
visitors.
2. Information Collected By Placing a “Cookie” On Your Computer
Lions Services may obtain information about you by installing a “tag” on your computer’s hard drive. This tag is
known as a “cookie.”
Lions Services Internet Site uses “session cookies.” A session cookie is used to tag your computer with a
computer-generated, unique identifier when you access our site. A session cookie does not identify you personally
and expires after you close your browser. We use session cookies to collect statistical information about the ways
visitors use our sites – which pages they visit, which links they use, and how long they stay on each page. We
analyze this information in statistical form to better understand our visitors’ interests and needs to improve the content
and functionality of our sites.
Lions Services Internet site may also use “persistent cookies.” These cookies do not expire when you close your
browser; they stay on your computer until you delete them. By assigning your computer a unique identifier, we are
able to create a database of your previous choices and preferences, and in situations where these choices or
preferences need to be collected again, they can be provided by us automatically, saving you time and effort. For
example, after you make a purchase, if you decide to make another purchase, your shipping address will have been
retained and will only need to be confirmed.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is
placed on your computer. Although you are not required to accept cookies when you visit the Lions Services Internet
Site, you may be unable to use all of the functionality of the site if your browser rejects our cookies.
3. Information You Knowingly and Voluntarily Provide
Lions Services collects the information you knowingly and voluntarily provide when you use the Lions Services
Internet Site, for example, the information you provide when you sign up to receive email alerts, when you complete
an order, or when you ask us a question or email us with feedback. In many cases this information will be personal
information.
Lions Services uses this information for the purposes for which you provide it. For example, if you provide your e-
mail address when you sign up to receive e-mail alerts, we use your e-mail address to deliver the e-mail alerts you
request.
We may also use the information we collect on Lions Services Internet Site for various business purposes such
as customer service, fraud prevention, market research, improving our products and services, and providing you and
your company with information and offers we believe may be of interest to you. We may also remove all the
personally identifiable information and use the rest for historical, statistical or scientific purposes.
The Lions Services Internet Site permits you to make choices about the use of your personal information. In most
cases, we ask you to indicate your choices at the time and on the page where you provide your personal information.

Sharing Personal Information
Lions Services will not sell personal information collected from its Internet sites to mailing list
brokers without your express consent.
Lions Services may share your personal information only as permitted under this Policy, any
applicable Country or Website Privacy Statements, and all applicable privacy and data
protection laws.
Lions Services may also share your personal information with third parties we hire to perform
support services for us. These third parties are required to use the personal information we
share with them only to perform services on our behalf and to treat your personal information as
strictly confidential.
In some cases, Lions Services may share your personal information with third parties who
partner with us to provide products and services to our customers. When we do so, we will
require our business partners to use the personal information we share with them in a manner
consistent with the purposes for which it was originally collected (or to which you subsequently
consented) and only as permitted under this Policy, any applicable Country or Website Privacy
Statements, and all applicable privacy and data protection laws.
In certain, limited circumstances we may share or transfer personal information to unrelated
third parties. For example, we may provide personal information to a third party (i) at your
request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible
crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization,
liquidation or dissolution of Lions Services or a Lions Services business unit; or (v) under similar
circumstances. If such an event occurs, we will take appropriate steps to protect your personal
information.

Security of Personal Information
Your personal information will generally be stored in Lions Services databases or databases
maintained by our service providers. Most of these databases are stored on servers located in
the United States. To the extent required by law, if your personal information will be transferred
outside your country an appropriate notice will be provided. 
Lions Services maintains reasonable safeguards to protect the confidentiality, security and
integrity of your personal information. For example, we use secure socket layer (SSL)
technology to transfer personal information over the Internet. Although we use security
measures to help protect your personal information against unauthorized disclosure, misuse or
alteration, as is the case with all computer networks linked to the Internet, we cannot guarantee
the security of information provided over the Internet and will not be responsible for breaches of
security beyond our reasonable control.

Links to Third Party Internet Sites
The Lions Services Internet site may contain links to Internet sites that are not operated by
Lions Services. These links are provided as a service and do not imply any endorsement of the
activities or content of these sites, nor any association with their operators. Lions Services does
not control these Internet sites and is not responsible for their content, security, or privacy
practices. We urge you to review the privacy policy posted on websites you visit before using
the site or providing personal information.

Retention of Personal Information
Lions Services retains the personal information collected on the Internet Site as long as
necessary to provide the services, products and information you request or as permitted by
applicable law.

Purchasing
Orders may be shipped to the 48 contiguous states and District of Columbia. Tracking
Information will be provided for all orders. Should an order exceed ground shipping limit weight
or size and require palletizing, we will contact you to arrange LTL Freight Carrier shipping.

Lions Services Right To Limit Quantities Or Decline Sale
Lions Services reserves the right to limit sale or quantities of PRODUCT(S) available
through the eStore. Lions Services reserves the right to exercise its discretion to decline sale of
any PRODUCT(S), to a prospective purchaser. If Lions Services rejects the order, then Lions
Services will notify the BUYER the order has been rejected.

Shipping & Claims for Shortage
Notification for all claims for shortages must be made within 5 days of the shipping date.
Our signed receipt from the transportation company for a shipment in good condition constitutes
delivery and Lions Services responsibility ceases. All claims for loss or damaged are matters
between the consignee and the transportation company. Lions Services, Inc. is willing at times,
however, to assist our customers with the collection of such claims.

Returns
For Customer satisfaction, these products are warranted with a money back guarantee
or like item exchange. Notification of any perceived discrepancy or return must be within 30
days of the shipping date and must be returned within 30 days of notification. A Return Material
Authorization Form will be provided to customer and for submittal with the returned goods.
Lions Services, Inc. reserves the right to charge a 5% restocking fee.

Entire Agreement
This Agreement constitutes the entire agreement between the parties relating to the
subject matter of the Agreement and supersedes all prior agreements, whether written or oral
and all other communications between the parties relating to the subject matter of this
Agreement.

Acceptance of Agreement by BUYER
BUYER accepts the terms and conditions of this Agreement by completing/submitting their
order on the eStore.

Questions about this Policy or our Privacy Statements
If you have any questions about this Policy or a Country or Website Privacy Statement or
our use of your personal information, please contact us by clicking on this contact link or by
writing to us at Lions Services, INC., 4600-A North Tryon Street, Charlotte, NC 28213.

Changes to this Policy or our Privacy Statements
Lions Services reserves the right to update or modify this Policy, at any time and without
prior notice, by posting the revised version of this Policy on our Lions Services Internet site. If
we modify this Policy or any Privacy Statement, the modifications will only apply to the personal
information we collect after we have posted the revised Policy or Privacy Statement on the
applicable Lions Services Internet site.